2nd.MD

Phone Hours: 24 hours / 7 days

Delta Dental of North Carolina

Phone Hours: Monday – Friday, 8:30am - 8pm EST

DSM Brighter Living Wellness Program

Phone Hours:
Monday – Friday, 8am - 9pm EST
Live Website Chat – Hours:
Monday - Friday, 2am - 9pm EST

DSM Benefits Center

Phone Hours:
Monday - Friday, 9am to 7p.m. EST,
Please allow 24-48 hours for an email response, not including weekends.

Farmers (Auto/Home Insurance)

Monday – Friday, 8am – 11pm,
Saturday, 9am – 5pm EST

Fidelity (DSM 401(k) Plan)

Phone Hours: 8:30 am – 8 pm EST

HealthEquity (Flexible Spending Accounts - FSAs)

Live Website Chat – Hours:
24 hours / 7 days

HealthEquity (Health Savings Account - HSA)

Live Website Chat – Hours:
24 hours / 7 days

Horizon BCBS (Horizon Care Navigator)

phone number

1-888-621-5894 option 2

Phone Hours:
8am – 5pm EST (voicemail after hours)

Horizon Blue Cross Blue Shield (Behavioral Health Precertification)

Phone Hours:
Monday, Tuesday, Wednesday, Friday 8am - 8pm, Thursday, 9am- 8pm EST

Horizon CareOnline

Phone Hours: 24 hours / 7 days

Horizon Blue Cross Blue Shield (Medical Plans and Claims)

Phone Hours:
Monday, Tuesday, Wednesday, Friday 8am - 8pm, Thursday, 9am- 8pm EST

MetLife Legal (Legal Assistance)

Phone Hours:
Monday – Friday, 8am to 8pm EST

Nationwide (Pet Insurance)

Phone Hours:
Monday – Friday, 8am – 10pm,
Saturday, 8am – 6:30pm EST

PerkSpot

Phone/Chat Hours: Monday – Friday, 9am - 7pm EST
For additional support, visit support.perkspot.com

Prudential

Icon number ic Life Insurance: 1-800-524-0542

Icon number ic Long-Term Disability: 1-800-842-1718

RxSavingsSolutions

To pay less for your prescriptions, call 1-800-268-4476 (TTY 800-877-8973)
Para espanol llame al 1-800-917-5572

VSP (Vision Coverage)

Phone Hours:
Monday – Friday, 9am - 8pm EST