Delta Dental of North Carolina

Phone Hours: Monday – Friday, 8:30am - 8pm EST

DSM Brighter Living Wellness Program

Phone Hours:
Monday – Friday, 8am - 9pm EST
Live Website Chat – Hours:
Monday - Friday, 2am - 9pm EST

DSM Benefits Center

Phone Hours:
Monday - Friday, 9am to 7p.m. ET,
Saturday, 8am to 5pm EST.
Please allow 24-48 hours for an email response, not including weekends.

Horizon BCBS (Primary Nurse Health Management Program)

phone number

1-888-621-5894 option 2

Phone Hours:
8am – 5pm EST (voicemail after hours)

Horizon Blue Cross Blue Shield (Behavioral Health Precertification)

Phone Hours:
Monday, Tuesday, Wednesday, Friday 8am - 8pm, Thursday, 9am- 8pm EST

Horizon CareOnline

Phone Hours: 24 hours / 7 days

Horizon Blue Cross Blue Shield (CDHP, High Option PPO, Low Option PPO)

Phone Hours:
Monday, Tuesday, Wednesday, Friday 8am - 8pm, Thursday, 9am- 8pm EST

Horizon Blue Cross Blue Shield (Medical Precertification)

Phone Hours: 8am – 5pm EST

Hyatt Legal (Legal Assistance)

Phone Hours:
Monday – Friday, 8am to 8pm EST

MetLife (Auto/Home Insurance)

Phone Hours:
Monday – Friday, 8am – 11pm,
Saturday, 9am – 5pm EST

MetLife (Pet Insurance)

Phone Hours:
Monday – Friday, 5am – 7pm,
Saturday, 7am – 3:30pm PST

VSP (Vision Coverage)

Phone Hours:
Monday – Friday, 5am – 8pm,
Saturday, 7am – 8pm,
Sunday, 7am – 8pm, PST

WageWorks (Tax-Advantaged Accounts)

Live Website Chat – Hours:
24 hours / 7 days

WageWorks (COBRA)

Phone Hours:
Monday - Friday, 9am – 7pm,
Saturday, 8am – 5pm EST